UAE DATA PRIVACY PRACTICES

Privacy Policy

Last Updated: November 2026

Legal Confirmation Notice: This privacy document outlines general operational practices of Dubai Mobile Market (DMM.ae). Final formal legal representation may be updated periodically to reflect evolving UAE electronic commerce regulations.

1. Information We Collect

When placing an order with Cash on Delivery on DMM.ae, we collect only necessary delivery and customer fulfillment information:

Full Name
UAE Mobile Phone Number and WhatsApp Number
Delivery Address (Emirate, Area, Street, Building, Apartment, Nearest Landmark)
Email address (optional)
Ordered phone models, storage capacities, and customer delivery instructions

2. No Payment Card Storage

Dubai Mobile Market operates exclusively with Cash on Delivery (COD). We do not process, ask for, or store credit card numbers, debit card details, bank credentials, or online payment tokens on our servers.

3. How We Use Your Information

Your contact details are used strictly to:

Dispatch and deliver your phone to your specified UAE address
Coordinate courier handover and schedule delivery via phone or WhatsApp
Provide order tracking and 12-month store warranty service
Assist with customer inquiries via official WhatsApp (+971 58 867 3254)

4. Data Sharing and Protection

We do not sell, rent, or trade your personal data with third-party marketing companies. Delivery information is shared only with our trusted local courier drivers for the sole purpose of transporting your order within the UAE.

5. Contact Information

For questions regarding your personal details or to request record modifications, contact our privacy officer via WhatsApp at +971 58 867 3254 or through our Contact Page.