Terms & Conditions
Please review the following store terms governing transactions and deliveries on DMM.ae.
1. Single Seller Operations
DMM.ae (Dubai Mobile Market) operates as a single-seller merchant and direct inventory supplier. We are not an open marketplace or multi-vendor platform. All smartphones listed on this website are directly inspected, guaranteed, and dispatched by Dubai Mobile Market.
2. Product Condition & Grading
Smartphones sold on DMM.ae are categorized as "Renewed" or "Refurbished". All units undergo a rigorous 50-point diagnostic inspection to ensure full functionality, genuine screens, clean IMEI serials, and battery health at or above 85%.
3. Pricing & Currency
All prices displayed on DMM.ae are strictly in United Arab Emirates Dirhams (AED). Prices are final as listed at the time of order confirmation. We do not apply unannounced checkout surcharges or credit card fees.
4. Cash on Delivery (COD) Terms
Payment is made entirely in cash upon arrival of the courier. The customer or authorized representative agrees to provide the exact order total in AED to the delivery agent. Repeated refusal of verified orders may result in restriction of future Cash on Delivery eligibility.
5. Warranty & Replacement
All phones come with our 12-Month Store Warranty and 7-Day Replacement Guarantee, as described in detail on our Warranty Page. Physical trauma, liquid damage, or unauthorized disassembly voids warranty coverage.
6. Governing Law
These Terms and Conditions shall be construed and governed in accordance with the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates.